Our Values and Accreditations

Our Values

We love what we do.  Synergy has a broad range of specialist teams spanning across numerous sectors who are experts in their field. Our mission is to make a positive impact on our built environment by conserving, maintaining, creating and improving the spaces for our clients and communities.

Providing a personal approach. Our commitment to developing long-lasting client relationships through a bespoke and personal approach. We believe that the key to any successful project is to actively listen to our clients and understand their needs inside-out from day one. Beyond the project itself, we appreciate and nurture the partnerships we make along the way.

Quality is at the heart of everything we do. Each of our dedicated project teams are Partner led, creating a client experience that sets us apart from others. So much so, we are proud that the majority of our work is generated through repeat business and recommendation. In 2024, our Net Promoter Score of 92 demonstrates the strength of our client relationships and the reputation that defines our practice today. We act with integrity and honesty in all communications and project deliveries. We challenge ourselves to learn from each unique experience to continually improve our service.

Empowering our people. We promote an inclusive and coactive culture. Through shared learning, collaborative dialogue and mentoring we provide a supportive framework for our teams to develop and grow. We encourage each other and make time to take stock and celebrate the positive impacts we have all made – together.

Champions of change. Together we aim to respond to the challenges in our communities and the world around us. We promote ethical and sustainable practices and empower all our staff to drive our business in the right direction. We care for the wellbeing of our colleagues and support a healthy work life balance. We focus on diversity and inclusion to encourage greater representation. We connect with our communities and look for opportunities to engage with local projects.

Accreditations and Memberships

Synergy is regulated by the RICS and a member of Constructionline. The expertise within our business includes Chartered Surveyors who are FRICS, MRICS, MCIOB and MAPM and Certified Historic Building Professionals. In addition, we have Nebosh qualified/IOSH Health and Safety professionals. These accreditations and memberships within Synergy include:

  • ISO 9001
  • Chartered Institute of Building
  • Royal Institution of Chartered Surveyors (RICS)
  • Royal Institute of British Architects (RIBA) Chartered Practice
  • APM Corporate Partner
  • Cyber Essentials Plus Certified
  • Constructionline
  • ISBL Approved Partner